2018 Year in Review: A Letter from DLL CEO Bill Stephenson

Proudly looking back … boldly looking ahead

20/05/2019 0:00:00

2018 was a year of growth and progress for DLL and our performance was strong in virtually every facet of our company. Our achievement not only spanned across financial and commercial targets, but also touched on customer satisfaction, employee engagement and social contributions. In an increasingly competitive market, we continued to differentiate DLL and grow our market share. It was most satisfying to see these collective efforts drive an increase in our value contribution to all key stakeholders, including our customers, employees, and parent, Rabobank.

Our award-winning global vendor finance business had another strong year and continued to provide a solid foundation for the company to build and prepare for the future. This means accelerating our digital transformation and also developing new business models, such as pay-per-use products to support a world increasingly focused on equipment usage over traditional ownership. These are exciting times for our industry, and I am especially proud of the pioneering role that DLL continues to exemplify in areas such as life-cycle asset management, which focuses on reuse of assets and supports the circular economy.

On the commercial front, we continued to be a key contributor and integral part of the growth and success for our vendor partners. This translated into new business volume of EUR 25.0 billion (EUR 24.6 billion excluding Financial Solutions), an increase of nearly 6 percent when excluding currency movements. Our portfolio grew by an impressive 9 percent to over EUR 33.5 billion, with growth spread across all major industry sectors and geographic regions that we operate in. We also delivered a healthy financial performance and profit contribution to our parent, Rabobank, and jointly embarked on an exciting new initiative to expand our engagement together in certain key markets.

Bill Stephenson, CEO and Chairman
We continue to focus on delivering a first-class experience to our primary customers – the manufacturers, dealers, and distributors who partner with DLL.
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Liezelotte Rijk


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