Henrik Romilson, DLL (left) and Erik Karlander, Office Management (right)
Three broad trends dominate the worldwide business climate: digitalisation; customer experiences – not products – create value; and customers want to lease, not own, products. Office Management works with all three of these in close collaboration with DLL.
It’s a Tuesday morning at the Office Management headquarters in Kista, Stockholm. The smell of freshly ground coffee beans fill the room as an espresso machine whirrs into action in the lobby café. Company Vice President Erik Karlander greets us welcome and leads us on a guided tour of this fast-growing company.
Office Management was founded in 1993 by IT contractor Johan Tilander, among others. Today, the company is one of the leading Nordic providers of IT, telephony, visual communication, document management and facility management services.
Office Management’s business idea is to tailor comprehensive solutions for small and medium sized companies at a fixed price per employee per month.
DLL delivers simplicity
In order to offer solutions where everything is included in the monthly cost – from hardware to services – Office Management collaborates with the financial solutions provider DLL, De Lage Landen Finans AB.
"Our business philosophy is to deliver simplicity to our customers which is what DLL does for us. They offer customer financing solutions, such as hardware investments. And we provide the service for a monthly fee. Combined, this creates a good end product for the customer," says Karlander.