Michelle Why is a dedicated Asset Sales Specialist at DLL, bringing over 22 years of experience in the healthcare leasing industry. For the past 15 years, Michelle has been an integral part of DLL, expertly managing the return, refurbishment, and sale of ambulances. Her role encompasses everything from arranging inspections and negotiating recharges to overseeing mechanical repairs and facilitating sales.
Customer-focused approach
Michelle thrives on building strong customer relationships, whether through contacting potential customers directly, customer visits, or account management. Her hands-on approach ensures that clients receive comprehensive support, from initial meetings to finalising finance quotes and delivering vehicles. Michelle's ability to create trust and foster long-term partnerships is a testament to her commitment to customer satisfaction.
Delivering value to emergency services
Michelle has successfully extended the life of hundreds of ambulances, aiding organisations critical to the UK’s emergency care sector. She has developed and implemented strategies that expand DLL's customer base by identifying and securing new business opportunities, streamlining the sales process to improve efficiency and customer satisfaction.
Life beyond the office
Outside of work, Michelle is passionate about living in the countryside, enjoying walks, and socialising with friends and family. She is also an avid country music fan and a devoted animal lover.
