Coronavirus Updates


Dear partners/customers,

The DLL team has been closely monitoring and evaluating the situation around COVID-19. The following precautionary policies have been implemented in order to protect both our employees and customers and minimize disruption to our businesses.

1. All international (global) travel will be discontinued.
2. Every DLL employee is only allowed to access one DLL office.
3. Every DLL office is conducting assessments on remote work capabilities and supports employees working from home.
4. Every DLL office is testing their Business Continuity Management (BCM) plans to work to ensure critical service delivery elements can be completed remotely.
5. Increasing awareness on Coronavirus and encouraging self-reporting and self-quarantining on potential exposure.

You can access full policy detail here.

We are committed to working together during this challenging time. Please reach out to our Customer Service Team directly if you have questions.

Wayne Customer Service Team

1-800-736-0220 or ext. 2222

Des Moines Customer Service Team

1-800-736-0220 at ext. 6550 or Collections at ext. 6560

Commercial Finance inquiries should be directed to the applicable Account Manager.