DLL opens Dallas office to bring service closer to its partners

Wayne, September 13, 2017 – DLL announced today the opening of its Dallas office. The new location will enable DLL to provide an even greater client experience to the dealers and end-user customers it serves in the region.

“As our customers’ expectations continue to evolve, DLL is committed to exploring opportunities to enhance our value proposition and accelerate the growth of our market-leading vendor finance business,” stated Tom Meredith, Chief Commercial Officer and member of the Executive Board. “Our 40+ years of success is built on our partnership focus. By expanding DLL’s footprint across the United States, we will be able to provide a more personalized level of service to our customers in the regions in which they operate their businesses.”

The Dallas operation represents the sixth location in the U.S. that services DLL partners and vendor programs and is the first in a series of planned office openings across the country. Current DLL locations include Wayne, PA, Johnston, IA, Duluth, GA, Houston, TX and Moberly, MO.  

“As part of our US expansion efforts, we are also targeting cities in the Southeast and West regions to further optimize our coverage across time zones and broaden the overall service delivery model of DLL,” stated Carlo van Kemenade, Chief Operating Officer and member of the Executive Board. “Each location was evaluated based on its proximity to existing and prospective DLL partners, access to top talent, and ability to deliver a favorable cost environment.”

DLL and equipment finance industry veteran Eileen Schoonmaker has been appointed to lead DLL’s U.S. office expansion efforts, reporting directly to Chief Executive Officer Bill Stephenson. According to Stephenson, Schoonmaker’s 25+ years of experience in sales, operations and IT service delivery make her the ideal leader to ensure a fast start for the Dallas office and guide DLL’s future implementation plans, including new technologies and solutions that will further enhance the customer experience.  

“DLL intends to leverage these same technologies to attract and retain the top talent today and through the next generation,” stated Schoonmaker. “The ability to provide a virtual work environment will not only support work/life balance, it will eliminate geographic boundaries from our talent acquisition efforts and will be a real differentiator in an increasingly competitive job market.”