As a world-leading Japanese manufacturer of construction equipment, Takeuchi puts relationships and loyalty at the forefront of everything it does. Founded in August 1963, the company has wholly owned subsidiary facilities in the United States (US), United Kingdom (UK), France, and China. Together, Takeuchi and its subsidiary facilities form a foundation for a powerful worldwide network of distributors that perform efficient sales, provide a high standard of service, and demonstrate loyalty to the brand. By understanding the needs of their customers, Takeuchi has been able to lead the industry in new product development, creating the world’s first 360° compact excavator in 1971, and Takeuchi's innovation continues to the present day.
From Commercial Finance to Full Financial Services
Takeuchi decided to seek out a new partner with similar values and dedication to its customers, as well as additional financial knowledge and expertise. DLL Commercial Finance reached out to Takeuchi’s UK business in 2010 and held initial discussions to explore a potential collaboration. Simultaneously, the DLL Retail team had contacted Takeuchi’s biggest dealer in the UK (Clive Barford Limited (CBL)), which highlighted DLL’s connection to Takeuchi’s business and helped establish a mutually beneficial relationship.
Although Takeuchi’s initial focus was on establishing a stock finance facility to replace its existing provider, Takeuchi and DLL’s cooperation smoothly transitioned into a full financial services relationship, including retail finance, due to DLL’s financial knowledge and expertise, as well as the parties’ aligned mindsets.
By the end of the first year of the relationship, DLL had onboarded 13 dealers with combined credit lines of just under £3,5m. In addition, DLL and Takeuchi had initiated discussions concerning the support of end-user finance under the name ‘Takeuchi Finance,’ and developed a scheduled payment program for the dealers, which enabled Takeuchi to outsource some of its dealer credit control operation to DLL Commercial Finance.