The power of ‘payment over time’ solutions

In the competitive world of IT sales, the approach of ‘one and done’ simply doesn’t cut it anymore. For those who truly value their customer relationships and aim to cultivate them over the long term, offering ‘payment over time’ solutions is not just an option, it’s a necessity.

Let me share this from the very outset: Payment over time solutions enhance customer satisfaction, drive sales, and give you a competitive edge. You may suggest that this narrative suits a finance company’s own interests, however the benefits are very real, so I’ll explain further.

Replacing problems with opportunities

There are specific stages that a buyer goes through when deciding to buy a product or service, and understanding these provides an opportunity for an astute salesperson. Let’s look at how a payment over time solution can help an IT reseller positively impact each stage:

From supplier to trusted adviser

You can soon see how offering payment solutions can elevate your role from a mere supplier of IT equipment to a trusted source of solutions for your customers’ IT requirements.

The most successful resellers will influence as many stages in the buyers decisioning process as possible, transforming potential problems into non-issues. This partnership approach allows you to focus on enhancing customer experience and nurturing an ongoing relationship.

Loading your pipeline

It is often said that it costs significantly more to attract a new customer than to retain an existing one, and this is where payment over time solutions really shine.

Take, for instance, a three-year payment solution, when the arrangement is ending there is the opportunity for a recurring cycle of upgrades and IT refreshes. Furthermore, your previous dealings give you insight into the customer’s current equipment specifications, age and the volume of units they have.

Empower your customers!

Remember, it’s not just about selling products; it’s about providing comprehensive solutions that support your customer’s growth and help them to thrive.

Get in touch

If you’ve not offered financing, it need not be complex.

A good finance partner adds value to your sales process and helps deliver solutions for you and your customers. That’s why our team of tech experts make every stage of the sales process easier, better and faster. We believe in doing the finance so that you can focus on the IT equipment.

If you would like to discover more, please contact me or a member of the team.

Disclaimer
This blog has been prepared for promotional purposes only. It does not constitute an offer and is not meant as advice on how any transaction or aspect of it should be qualified from a legal, tax, accounting or other perspective. We cannot guarantee that any information provided in this blog is complete or accurate or fit for your purposes. We recommend that you seek independent advice and consider alternative payment options available in the market.